Archive for the ‘Marketing’ Category

Some things just don’t travel well

Thursday, January 12th, 2012

A lovely ‘lost in translation’ from Japan to entertain you in the dreary days of January. (Credit to Jake Adelstein and others for this!)

A department store in Osaka must have thought they were really tapping into mainstream culture when they came up with the signage to promote the January sales this year. Apparently the locals were completely bemused by the delighted camera snapping Zarina Yamaguchi who happens to be bilingual in English as well as Japanese.

What the former Marketing Manager is doing now has not been reported.

 

One man’s meat…

Sunday, March 13th, 2011

Foreword: We apologise for the lack of posts recently – this has been due to being somewhat busy, partly as shall be explained below…

So, it’s post New Year, post VAT rise, post vast increases in the cost of living (petrol being not the least of them) and post Pacific Rim earthquakes and tsunamis (for the moment).

So what’s on everyone’s minds in the business world?

In this neck of the woods it has been new business, new business and a bit more new business, building on the contacts already made.

Despite the fact that new business is a ‘numbers game’ and you know there are going to be disappointments probably more than high fives, there’s still that thrill at getting the request to pitch.

Looking at the (prospective) client’s position in the marketplace. Getting the team together to discuss the fine points of the pitch. Making sure you have covered everything off, the document looks professional, the creative work and strategy is spot on, and rehearsing and finally presenting the actual pitch.

In the end, you know that you are mainly going to be judged on just two or three things:

  • Chemistry – is there a rapport?
  • Ability – can you do the job and convince comparative strangers that you can?
  • Creativity – have you come up with something that not just answers the brief, but also that the client actually likes?

Ah! The final point that causes so much heartache. How do you judge what a client is going to like and what they are not?

Me? I probably get it wrong perhaps as often as I get it right. But I see that as pretty good going, being able to judge from just a short meeting what is going to be correct – not just for the client but also what the client feels happy to present themselves, because after all, they have to live with the image day to day.

To get ‘under the skin’ of a company – to be able to put yourself into a prospect’s shoes in just a few hours – is something that can only come with experience. We do that on a regular basis and we do that well.

So how do I console myself when we don’t quite get it right, when we don’t see eye to eye with what the customer wants? You can’t please all of the people all of the time.

To be fair, most clients realise that. And the ones that don’t, you can always say it’s just the way it is.

So to finish, let’s cue a terrible but apt pun…

Creativity is like art. One man’s Magritte is another man’s Poussin.

 

 

 

New business, old ways

Monday, January 31st, 2011

This blog hasn’t been updated in the best part of a month, but I do have an excuse of sorts.

A new business campaign just before Christmas was somewhat successful and I have been working on the follow ups pretty much since then.

The campaign was startlingly simple in its approach, and I would like to share some of the reasons for its success right here.

1. Is your mailing list up to date – and relevant for your message?

It goes without saying that your list needs to be well sifted, cleaned and generally polished up so that the recipients are the right ones to see that message. Blanket bombing may look impressive but the deletes and unsubscribes will paint a different picture.

2. Make your message hit the spot

Sure, another obvious point, but worth repeating.

Read your message as if it was you opening it for the first time in your in-box. And for heavens sake do a spell check. And then another one. If you are selling yourselves, say, on attention to detail you can get scuppered by a silly spelling error. Miss the ‘l’ out of ‘public’ and you get a real word from the dictionary, but with a very different meaning.

3. Hone the message

Cut out the waffle, make it compelling, and make it personal.

Make it personal? Yes, you may not know the person that you are writing to, but you can make the tone hit the spot. Friendly, professional, but also aware of the sort of things your target market are getting every day and what makes them hit the delete button. Dare I say it, make them smile. A pertinent observation on the bugbears that they face every day – and a solution you can provide to ease that pain – will get you remembered.

A particular point that we made was this:

The Gravitas approach is refreshingly simple – experienced creatives, account people and digital experts from large agencies but without the large price tag.

We probably spend more time than we should making sure everything works properly. And being a tad old school, we can all spell.

That “being able to spell” struck a massive chord. Some recipients simply replied to say that although they didn’t have a need for our services they were that impressed with the style of the message they were keeping our details. Naturally, they have been kept sweet with a follow up and will be on the mailing list for the next blast!

4. Follow up fast

When those replies start coming in – even if they are “sorry, no thanks” – sort them into the urgent ones and the not so urgent but, hell, they took the bother to reply, so we should acknowledge that and at least thank them for their interest, and perhaps we can keep in touch? That makes them consider you again and surprise, surprise, you suddenly have more meetings as a result.

These are just some of the checklist items but you’ll want to see what we can do for you, won’t you?

If you’d like to know more about how to get a successful email campaign out, get in touch!

Gravitas – new portfolio September 2010

Wednesday, September 1st, 2010

Ok everyone, I’ve been keeping this under wraps for too long now. Time to show you a selection of what GravitasLondon has been up to since we launched.

You can download the pdf here. It’s about 2.5Mb so won’t take long!

Take a look at the contents and if you like what you see, perhaps we can do some business together.

Rory Sutherland – an adman with actually interesting ideas!

Friday, June 25th, 2010

If you think you are not affected in any way by marketing you are dead wrong I’m afraid!

I am a big fan of the big man of advertising, Rory Sutherland, who can be guaranteed to come out with some interesting angles on the way marketing affects our lives. His presentations can often be seen on TED (look out for more from Rory and other luminaries there.)

The first film has some Life Lessons from an Adman filmed last year. Of particular note is the hilarious example of diamond Shreddies (as opposed to square Shreddies – you’ll have to see the film to get the joke) toward the end of the presentation.

In this later talk Rory takes a sideways look at “…those tiny things that work, and if they do work, have a success out of proportion to their effort…” Less laughs, but just as relevant.

The films are 12-15 mins each but worth the ‛research time‛. Enjoy!

If you can’t beat ’em…

Monday, May 24th, 2010

The St George flags are appearing on cars everywhere. Apparently there’s a few big footie games coming up in the next few weeks. My sort of football is the ‘other’ one (I cannot wait till I see Wales playing South Africa at the Millennium Stadium the weekend after next) but in the interests of impartiality, I feel obliged to choose an example of World Cup promotion from the ever increasing assault.

Here’s Nike’s effort. No shortage of production values here of course.

I think I recognise the ugly Brit one. He’s actually not as ugly as I recall from four years ago. Well, I am a great believer in people getting better the older they get of course.

Oh well, it’ll soon be Wimbledon…

Selfridges website – will it sell?

Thursday, April 8th, 2010

My alma mater (so long ago that I don’t put it on my CV any more) is Selfridges. I loved that place and it was a great introduction to the world of advertising.

I was an art director in the ad department there for three years and worked on everything from Miss Selfridge through to the dreaded January Sales. (I said it was a long time ago as these days January Sales start on Boxing Day or earlier). These would be a chaotic couple of weeks where buyers would be constantly changing their minds as stock shifted or failed to shift.

Accordingly, there were many late nights at the typesetters and on one occasion I had to rush to the Evening Standard to get them to physically batter the price on an item – it was literally stop the press – so it was illegible after a buyer had realised it was incorrect! The ad appeared in the Standard with a rather odd smudge where the price should have been.

Anyway, the place has changed a lot since then and is now more an Uber Cool Harvey Nicks contender though still on the most un-cool tourist trap that is Oxford Street. I took a look at the website today and was a bit perplexed at the imagery at entry point.

I dunno, it seems to be not quite sure about what it is at the moment as the home page animation is a rather strange amalgamation of different styles. Refresh the page and it changes the order again but whatever, it just doesn’t quite seem right to me.

It’s Selfridges, Jim, but not as we know it?

Two straplines for the price of one

Wednesday, March 17th, 2010

The new line for the LibDems was launched this week. I’m sure for devotees the strapline will roll off their tongues, but for those who barely stifled a yawn here it is:

I dunno… The typography’s somewhat dated, and then there are three typeface styles, two messages (that seem to have been borrowed from the Conservatives and New Labour apiece) and a general air of muddledness about what the real difference is with the LibDems and why you should vote for them. The poisoned chalice of our battered economy that the new Government will inevitably have to deal with doesn’t seem to be a prize that the LibDems want either.

If your message is weak and unfocused, it makes you look weak and unfocused. My twopenn’orth, but I really feel that it’s worth being bold and strong when you are trying to get a message across to your target audience. You can even aim for gravitas.

Style over substance?

Friday, March 12th, 2010

An item from the BBC Radio 4 Today programme caught my attention this morning. Not an export we can be proud of, but the dangers of binge drinking – known in France of course as “Le Binge Drinking” – is causing worries in France.

So the government funded an advertisement intending to show up the dangers of over excess, portraying a teenagers’ party on a beach with a suitably grave message about the dangers of drink.

The good news was that the ad engendered a load of enquiries. The bad news was that most of those were asking what the hip music track was called and where they could get hold of it.

I suppose the moral of this tale is that if you have an important message to get across, make sure style doesn’t get in the way of substance.

Santé!

iPad launches

Tuesday, March 9th, 2010

So the new iPad is (nearly) with us here and it follows on in the same breakneck speed, blimey what was that, that looks cool mode that you’d expect from Apple.

Will it follow the overwhelming success of the iPhone? Look around a train carriage, and it seems that every other person now seems to have one, though more of that another time. I’m not sure if the market will be as wide for the iPad as there are so many small laptops / netbooks available, and surely a lot of the target audience will already have an iPhone and most likely a MacBook Pro or similar as well.

But then again, who ever thought they needed half the stuff they now have?

Back to the commercial – are those background legs either painted on the backdrop or clamped in position the way a Victorian photographer would do? Watch and see if you can spot the join…